Chris P.
Submitted 03/26/24
I saw Dr. Radcliff in 2018 for custom orthotics to replace a pair that I originally ordered from SOAR (a sport clinic). Right off the back, his orthotics were totally comfy despite my physical issues (flat feet, weak ankles from archaic shortened tendon surgery back in the day, and because of a reconstructed ankle after a complete triple break (aka bone:bone) which makes my alignment/gait/balance wonky, not to mention hip and SI pain. These orthotics allowed me to continue traveling and to run errands without back/hip pain/fatigue. In Oct. 2023, I saw Dr. Radcliff again because of foot pain on my outer right foot after hiking in Patagonia with heavy wildlife photography gear at 74 y.o. I also needed him to assess my bunion, flat feet, old orthotics and because I wanted new half orthotics for street shoes/booties. Because of this new acute foot pain, I was worried that my wildlife photography passion was over. But Dr. Radcliff eliminated my tendon pain after a series of 4 shockwave therapy treatments (EPAT) and verified that I was doing everything possible to prevent further injury (i.e., he checked my travel ankle braces, recommended specific indoor shoes and toe/feet strengtheners, and verified that my new half orthotics fit my booties. He also recommended higher levels of vitamin D to reduce hip fractures which I appreciated. I like Dr. Radcliff a lot because he’s very holistic and gives you practical solutions via the use of tools, exercises and other preventive measures. It’s the same protocol that he uses to maintain his own strength, well being and youthfulness. He listens to your concerns and is very patient. He advocates “use it or lose it” – the opposite of what SOAR told me after my 1996 complete triple complete ankle break reconstruction – and the importance of core, balance and strength training. So yeah, I have a lot of catching up to do and he gives me faith that I can still live life to the fullest. He’s a class act IMHO and he mentioned that he just invested in an even better EPAT machine.
Patricia C.
Submitted 03/04/24
Dr. Ratcliff did surgery on my broken right foot more than 10 years ago. It was a nasty break, but it healed well and I have had no subsequent issues. So when a recurring callous on my left foot was causing me to limp, I went back to someone I could trust. He took care of the issue and gave me good advice as to how to handle future problems.
Evelyn M.
Submitted 02/14/24
Quick and efficient and accurate.
LynnAnne H.
Submitted 02/11/24
He’s the best! Efficient and very helpful.
Kathy O.
Submitted 02/08/24
Dr. Ratcliff has a new and successful treatment for plantar fasciitis. I was thrilled to find a therapy that will shorten my recovery from this painful condition. Dr. Ratcliff is very professional, knowledgeable and competent. I highly recommend him.
CHRISTOPHER L.
Submitted 01/21/24
All went very well.
Linda H.
Submitted 12/13/23
I was amazed when Dr. Ratcliff introduced himself as “Jim Ratcliff.” He was kind, listened, and worked on my big toenails on both feet which had been hurting for weeks. It has been great to have no pain the last couple of days. Thank you.
Brian L.
Submitted 11/19/23
A+. Very kind and knowledgeable and shared a lot of information.
Brenda L.
Submitted 09/09/23
thank you
Ingrid K.
Submitted 09/02/23
Perfect experience from the minute I walked in. Friendly front office staff. Dr took time to understand issue and explain options and solutions. Very personable. Didn’t feel rushed.
Joy H.
Submitted 09/02/23
Dr.Ratcliff has great bedside, is patient, intelligent, thoughtful, and thoroughly professional.
Sheraleen R.
Submitted 08/26/23
My experience with Dr. Ratcliff was excellent. He is highly professional and personable. He helped me understand why I was having pain in my foot and gave clear instructions which I appreciated and wasted no time in getting all the things I needed to help speed up my healing. He gave great advice too on how to maintain strong, healthy feet. Also, making an appointment and check-in was extremely easy. I highly recommend Dr. Ratcliff.
Ervie B.
Submitted 08/22/23
Good visit. It’s always very helpful.
Lynn B.
Submitted 08/19/23
Busy office and personable staff. Dr. Ratcliff has a calm and respectful manner. He shows concern for his the patient, pride in his surgical ability and a willingness to follow through as the healing process progresses. In addition, he is very prompt with email response to questions.
Rahul P.
Submitted 08/18/23
Dr. Ratcliff has taken care of our family’s feet for many years. Excellent knowledge and attention to all of our issues including day to day problems and weekend warrior incidents.
Jennifer B.
Submitted 08/18/23
Dr. Ratcliff was very professional and knowledgeable. He asked good questions to figure out what was going on and then gave clear instructions on the next steps for my issue.
Fiafaimane L.
Submitted 08/18/23
Dr. Ratcliff was awesome!! He tells it like it is with no BS. Gave me all the correct info to correct and decrease future flare ups and pain. Thank you!!
Beth B.
Submitted 08/08/23
Gr8!
Camile H.
Submitted 08/08/23
Dr. Ratcliff was kind and patient in explaining my injury and answering all of my questions. I appreciated how he gave me recommendations to help get me back to being active again as soon as possible, and make sure the injury isn’t too limiting. Getting injured is no fun, but I feel much better after going to him.
Terry H.
Submitted 07/21/23
Good
Patricia D.
Submitted 07/15/23
Always a pleasure to interact with Dr and staff. Office clean and well organized. Appointments on time
MARNETTE A.
Submitted 07/11/23
Most Excellent Doctor!!
Wiggsy S.
Submitted 06/24/23
Always nice, thoughtful and generous. One of my favorite doctors
Juan L.
Submitted 06/19/23
The treatment is effective. Love the result!
Roy J.
Submitted 06/16/23
Totally a great experience. Dr. Ratcliff has taken care of my feet for decades.
Maggie P.
Submitted 06/04/23
Dr Ratcliff is an excellent doctor in this field addressing the reported issue. Highly recommended!
Lydia F.
Submitted 06/01/23
Friendly and helpful receptionist. Really liked Dr Ratcliffe. My visit with him was very helpful and Educational and I liked it that he was solution- focused and attentive to quality of life issues.
Lawrence V.
Submitted 06/01/23
Dr was very helpful
Terry S.
Submitted 05/24/23
On time, personable, highly qualified, no ego, easy to communicate with. Absolutely a great experience!
Jose Maria M.
Submitted 05/17/23
Very informative
Jo D.
Submitted 05/16/23
Dr. Ratcliff spent a lot of time getting me the medication I needed which was not easy!
Farzana S.
Submitted 04/29/23
He is a very good doctor.
Kathleen O.
Submitted 04/22/23
Dr Ratcliff pays attention so he can offer you the best solution to your problem
Stephen W.
Submitted 04/21/23
He is great doctor with patient to take my issue always
Stephen W.
Submitted 04/21/23
He is friendly and professional to take take my issue always
Shannon K.
Submitted 04/21/23
Great experience. He’s a good listener and was able to accurately figure out a problem with a toe that other podiatrists could not. Highly recommend!
Susan T.
Submitted 04/20/23
For you, Dr. Ratcliff, I’m sure my visit was very routine. For me, it was a lesson in self help and management. Thank you for the information and recommendations. It was a pleasure meeting you. Cheers! P.S. Best toenail clipping ever! 🙂
Raymond Y.
Submitted 04/15/23
Dr. Rat cliff is fantastic. Was able to fit me in quickly, and did a great job assessing my foot problem.
Maria C.
Submitted 04/08/23
Superb podiatrist, he has blessed hands, he is very knowledgeable and kind!
John S.
Submitted 04/07/23
Great!
KATY C.
Submitted 04/04/23
Staff and Dr. Ratcliff are great. He assured me I didn’t damage my toe and told me what to do for my toe when I hike and travel.
Dwight I.
Submitted 03/08/23
Excellent interaction with Doctor. Parking was a big problem and administrative staff were somewhat unfriendly.
Carol S.
Submitted 03/07/23
Definitely recommend.
Maggie P.
Submitted 03/04/23
Dr James Ratcliff to my knowledge and experience that I obtained in my first visit in the office is numer 1 Podiatrist in the Bay Area. Office Staff not only provides a very positive and respectful ambiance for a patient but also extremely helpful in every aspect of your visit. Thank you Dr james Ratcliff for your Services.
Jacob G.
Submitted 02/19/23
This guy knows his stuff. Very attentive and knowledgeable, and his recommended treatment me helped instantly. 10/10.
Theresa M.
Submitted 02/15/23
My first time to see Dr. Ratcliffe was a positive experience. He was quick to address my concern, explaining the reasons that my corn kept returning. I found him to be helpful in understanding the root of the problem. He removed it within minutes, and I walked out of office with a lot of relief! When I asked the receptionist what the charge would be to Medicare, I was told she didn’t know, as it comes from another billing office. The receptionist and office seem professional, and I did not have to wait long, so overall everything went well, I would give 5 stars had it not been for the very confusing parking situation. I would have given 5 stars, however, the parking was a bit confusing, as entering this narrow driveway I wasn’t sure where to park, it seemed that parking was full. I continued down the driveway in front of a nursing home, so realized I had to U-turn and ended up in underground parking lot, going up a steep staircase to 1st flr., then going up more stairs to reach his office, which was at that point located to the top of the stairs on the right, a few steps away. There is an elevator, but I chose the stairs instead.
Rita R.
Submitted 02/11/23
Dr. Ratcliff is very good podiatrist he is awesome
Suzanne S.
Submitted 02/10/23
Easy to schedule. My issue was pretty basic but he gave great advice to relieve my foot pain.
John N.
Submitted 02/10/23
Very good!
Yolanda R.
Submitted 02/07/23
Listens to patients and advises options.
Kathy D.
Submitted 02/01/23
Very knowledgeable and great bedside manners.
Boo C.
Submitted 01/31/23
Fantastic doctor and staff. Highly recommend.
Dan V.
Submitted 01/27/23
Always good
Hawar C.
Submitted 01/27/23
He was excellent Dr god bless him thank you very much for your kind help
Lillian B.
Submitted 01/24/23
Dr. Ratcliff was engaged and listened well, as well as addressed some of the more immediate issue. He was also flexible and willing to schedule things based on my availability. He will diagnose more once x-rays are taken. Thank You!
Ganilee A.
Submitted 12/29/22
Very good
Victor P.
Submitted 12/13/22
Dr. RATCLIFF is the only podiatrist of 4 previous podiatrists I have had who understood and has made recommendations to treat my foot condition for which surgery is not viable. I can now walk more comfortably than ever.
Lisa L.
Submitted 12/11/22
Excellent doctor.
Carolyn S.
Submitted 12/01/22
Amazing physician! Very compassionate, knowledgeable and accommodating. They were so wonderful in getting me in a timely fashion and address my needs promptly! The ladies in the front were amazing! So kind and helpful!! Thank you guys!
Melissa R.
Submitted 11/01/22
This was my first visit with Dr. Ratcliff. He was very pleasant, thorough and I didn’t feel rushed. He took the time to explain my treatments and answered any questions I had. His staff was pleasant and helpful. Based on my first experience with him and his staff, I would highly recommend him.
Lucie K.
Submitted 10/29/22
Love this doctor! He’s very good at what he does and I feel so comfortable with him. He tells you how you can help your feet and doesn’t sell you unnecessary stuff.
Donald C.
Submitted 10/28/22
Great
Charles D.
Submitted 10/25/22
Great!
John S.
Submitted 10/25/22
Great doctor!
Marianne S.
Submitted 10/18/22
Clear and knowledgeable. Spent lots of time explaining things, I never felt rushed. It was a great experience
Nancy H.
Submitted 10/12/22
Quick check in and treatment completed.
Ed M.
Submitted 10/06/22
Dr. Ratcliff is caring, kind and knowledgeable. I was very lucky to find him. Incredibly pleasant and that includes his Receptionist as well.
Maureen L.
Submitted 10/06/22
Very good service.
Robert A.
Submitted 10/04/22
Thinks ahead and for best for patient vs rush to surgery or ?
Chase H.
Submitted 09/29/22
Dr Ratcliff was extremely knowledgeable and made sure to address all the questions and concerns I had. Also, amazing office staff that helped make the new patient onboarding experience simple.
ALLEN F V.
Submitted 09/17/22
I always get wonderful care with my doctor. I have been coming here for many years.
Lynn A.
Submitted 09/14/22
Both Dr. Ratcliff and his receptionist were very efficient and friendly. The office is very well run
Ivan T.
Submitted 09/13/22
He’s very knowledgeable
Chrysanthy C.
Submitted 09/07/22
Doctor very courteous and friendly. Had a good experience and will return in the future
Patricia D.
Submitted 08/21/22
Staff are always friendly and professional with minimum wait times. Facility is clean without clutter of advertising. Parking is occasionally a bit of a challenge but if you can arrive with a few minutes to spare a space under ground becomes available.
Maria C.
Submitted 08/20/22
Excellent medical care. It starts in the front desk an culminates with Dr. Ratcliff.
Roya D.
Submitted 08/19/22
Knowledgeable, caring doctor with a well organized office.
James G.
Submitted 08/11/22
Great visit – thorough and compassionate care.
ROXANNE H.
Submitted 08/06/22
Ratcliff gets to the problems quick and does what he knows to remedy the problem.
Stephen W.
Submitted 08/03/22
He is care and friendly with professional advice.
Patt D.
Submitted 08/02/22
Appt w fine. I think the receptionist was a bit abrupt and somewhat do to understand However had to have have a mask on.
James L.
Submitted 07/31/22
Addressed problem and gave Great advice
Haley G.
Submitted 07/29/22
Fast and easy! Dr Ratcliff was knowledgeable and friendly.
Mark B.
Submitted 07/22/22
Excellent. Dr. Ratcliff listens to your foot issues and offers practical solutions.
Lynn B.
Submitted 07/16/22
He was wonderful. Evaluated my situation and luckily it was an easy fix. Would definitely recommend Dr. Radcliff
Kristina R.
Submitted 07/16/22
Excellent
Huda B.
Submitted 07/09/22
Great
Romeo E.
Submitted 07/09/22
Dr. James is very good — ( gentle and accommodating). Highly recommend his expertise!
Robert L.
Submitted 06/24/22
Dr. Ratcliff is ALWAYS friendly, professional, and knowledgeable.
Willams W.
Submitted 06/21/22
Excellent foot care..brought relief to my foot and how to weap toes to allow healing.
Ryan J.
Submitted 06/18/22
He was warm and inviting, and a great conversationalist
Roya D.
Submitted 06/16/22
I had a great experience with Dr Ratcliff. He is very knowledgeable and also caring . Strongly recommend him.
Beverly D.
Submitted 06/14/22
Great
Claris S.
Submitted 06/07/22
Dr. Ratclff treats my mom every two months, and she is pleased with the treatment she gets; Dr. Ratcliff is very professional at what he does, and his staff is friendly and helpful.
Nancy F.
Submitted 06/07/22
Excellent
Jesse S.
Submitted 06/06/22
Dr. Ratcliff listened carefully and offered me what I hope is good advice (but we will have to wait and see what the outcome is).
Darlene F.
Submitted 05/30/22
Dr. Ratcliff is professional, extremely knowledgeable, and has a great bedside manner. I highly recommend him and trust his opinion and care.
Rafael M.
Submitted 05/27/22
Was very at ease and happy with how he talked to me. I’m usually quiet but was comfortable and talked out options for treatment.
Matthew W.
Submitted 05/19/22
Great care with a personal touch!
Connie H.
Submitted 05/17/22
Office gal was courteous and Dr. Ratcliff very kind and diagnosed and took care of my issue right in the office, it was a very positive experience.
DANNY W.
Submitted 04/22/22
Very relaxed. Friendly staff and doctor with great service.
Kathleen O.
Submitted 04/17/22
Dr Ratcliff is the best! He works on my toes with precision. He has useful suggestions about shoes and socks. He even had a handout about diet changes that might help me. He is unlike other podiatrists I’ve had. I’m so glad that I found him 9 years ago.
Dandan S.
Submitted 04/14/22
Very professional and informal
Aravind S.
Submitted 04/12/22
Gr8 diagnosis and treatment. Very friendly and practical Doctor.
Dawn B.
Submitted 03/28/22
Fantastic doctor!!! Beyond delighted with diagnosis and treatment.
Susan R.
Submitted 03/21/22
Good
Regina G.
Submitted 03/11/22
Dr. Ratcliff is consultative and thoroughly addresses the issues I’m having. He’s also personable and easy to talk to. His office is accommodating of schedules.
Teong C.
Submitted 03/08/22
Dr Ratcliff treated me for a couple plantar warts that had been around for 15-20years. He “zapped” them with a Swift machine that currently only available thru him and maybe one other in the Bay Area. After 5 treatments, looks like one is gone and the other is improving. I had gone thru 8 “acid” type treatments with no improvement but acute persistent pain for the 24-48hrs each time, after the treatment. I had also try internet treatment, Wartabater, and was useless. On the contrary, Swift was just a couple seconds of burning sensations during treatment. Much much much better, and most importantly it works. Hopefully, my second wart will be gone as well. Kudos to Dr Ratcliff for having the initiative to be a provider of Swift treatment that many other medical groups refused to provide, for the reason of not wanting to deal with insurance. Without him, the treatment will not have been available in the Bay Area.
Robert K.
Submitted 02/26/22
Very professional, simple, well-explained and empathetic.
Andrew M.
Submitted 02/06/22
Highly recommend Dr Ratcliffe. He will be my first call anytime I have foot issues.
Alison M.
Submitted 01/21/22
Dr. Rat cliff is very friendly, personable and listens to patient concerns. Gave a lot of tips and provided me with exercises to do to help with recovery. The appointment did not feel rushed.
Charles M.
Submitted 01/20/22
Thanks for the help and all the very important information that you provided me I am going to recommend to the acupuncturists clinic and they will refer you as a podiatrist for them
Regina R.
Submitted 01/11/22
I’m a new patient of Dr Ratcliff’s. He answered all my questions. My appointment was for 15 minutes, but I felt unhurried. He provided observations and suggestions for pain relief as we await X-rays to determine next steps. His checkin paperwork is simple, and I find this refreshing. I’m feeling “medical checkin fatigue” as most medical professionals require that you set up an app, set up login and password, enter every scrap of information, and then at checkin at the Doctors office, ask for some of this information again in paper form, duping your efforts. I think you will like Dr Ratcliff. That impersonal distance one feels with most doctors isn’t in his office. Instead, it’s more of a feeling that he is on your healthcare team. I like that.
Marie B.
Submitted 01/11/22
Very user-friendly
Patricia I.
Submitted 01/10/22
My appointment this morning with Dr. Ratcliff went extremely well. He is very kind and made great suggestions on how to relieve the pain in my feet! Thank you, Dr. Ratcliff!
Heather M.
Submitted 12/20/21
Dr Ratcliff focuses on fixing the injury/symptom through disciplined manageable therapy, he doesn’t promote surgery unless it’s really necessary. I love this. He’s professional and pleasant.
Regina G.
Submitted 12/17/21
Appreciated Dr. Ratcliff’s approachable demeanor, and he did a good job of setting expectations for my procedure.
Robert L.
Submitted 12/16/21
Dr. Ratcliff is outstanding! He takes time with his patients, he is knowledgeable, and he is quite friendly. He receives 5/5 stars!
Kristen A.
Submitted 12/11/21
Got quick and actionable feedback!
Karissa E.
Submitted 12/09/21
Dr. Ratcliff was prompt, he was very thorough and provided a realistic treatment plan.
Beverly D.
Submitted 12/08/21
Always good!
Gail L.
Submitted 12/08/21
Dr. R. was terrific. He understood my foot issues, had several concrete suggestions for ways to alleviate the pain. Since he is a runner, he understood my need to keep hiking and exercising. I will be back there in two months, as he suggested, for follow up. And… they were on time!
Kathleen G.
Submitted 12/06/21
Dr. Ratcliff, being both a knowledgeable Dr. and an athlete, provides excellent medical care as well as practical suggestions. He cares about his patients, listens, and takes time to answer questions, etc. Highly recommend.
Koharig K.
Submitted 12/04/21
Dr Ratcliff is a great doctor I highly recommend him.
Christy S.
Submitted 12/03/21
Best podiatrist experience I’ve ever had. Highly recommend Dr. Ratcliff.
Robert K.
Submitted 12/03/21
Very informative and helpful
DANNY W.
Submitted 12/02/21
Friendly, Knowledgeable, Answers Questions, Will give recommendation if asked.
Sherry L.
Submitted 11/24/21
Good attention in meeting
Kathleen O.
Submitted 11/19/21
Dr. Ratcliff has given my feet superior treatment for 8 years. I’m always amazed at his kindness, thoughtfulness, thoroughness and intelligence. I never regret the six hour round trip drive for my appointment.
Maria S.
Submitted 11/18/21
Great
William M.
Submitted 11/14/21
Excellent, as usual.
Sandra R.
Submitted 11/04/21
Easy online appointment scheduling. Wonderful customer service of front desk staff – reminder phone call, on time appt, etc. Dr Ratcliff is very knowledgeable and thorough. He provided some good suggestions to treat my ongoing foot pain. I’m optimistic for favorable results !
SUSAN Z.
Submitted 10/18/21
Easy office visit, on time, and personal!
Andrew M.
Submitted 10/14/21
Fast excellent service. I wlll now Côme back every Two month. Trankil toi, Dr RAtcliff.
Carol N.
Submitted 10/08/21
Dr Ratcliff was very attentive and caring while taking care of my foot needs.
SHIV M.
Submitted 10/07/21
Dr. Ratcliff is a very efficient and reassuring Podietrist. His thorough examination and effective treatment has overcome my ingrown toenail problem. I highly recommend him.
Mary B.
Submitted 10/05/21
I was impressed with how Dr. Ratcliff listened to me describe my pain, asked questions on what I thought brought it on and then after examining my feet quickly diagnosed my problem (capsulitis) and gave me a written list of how to treat it. I highly recommend him.
Michael P.
Submitted 10/01/21
Dr. Ratcliff is direct and my recovery/wellness is clearly his top priority.
JOE W.
Submitted 09/28/21
Dr, Ratcliff was timely, friendly, informative, and quite talented with clippers.
Kevin P.
Submitted 09/28/21
First off his front desk person is fabulous, she called me back right away and got me in. Doc is always so helpful and has a great bedside manner. I would highly recommend this office.
Jaxon O.
Submitted 09/20/21
Helpful, friendly front desk, organized and on time. Our family loves Dr Ratcliff, he is always so informative and takes his time to explain the diagnosis. Great energy when meeting with you. Highly recommend.
Shay M.
Submitted 09/18/21
Dr. Ratcliff was extremely knowledgeable, helpful, and personable. He spent a great deal of time performing a thorough exam and then took the time to explain my diagnosis and what needed to be done to treat my issue. A great experience!
Laureen C.
Submitted 09/18/21
I felt Dr. Ratcliff went over everything in detail. He listens to the patient and gives outstanding information on how to deal or correct foot problems. Highly recommend him!
Havva K.
Submitted 09/14/21
Dr Ratcliff is very experienced and he cares for his patients, he doesn’t rush you over. He takes his time to answer all of your questions. I highly recommend him.
Mahnaz D.
Submitted 08/31/21
Very professional
Heidi G.
Submitted 08/31/21
Dr. Ratcliff has the wonderful approach of listening to his patients and then making a recommendation for the best treatment options to suit their lifestyle.
Dao D.
Submitted 08/28/21
Dr is the best.
MICHAEL K.
Submitted 08/08/21
Doctor gave me information on proper footwear to consider. Went to the shoe store he suggested and they give me 10% off my purchases.
Samuel R.
Submitted 08/05/21
Great service, as always.
Beverly D.
Submitted 07/29/21
Great
DANNY W.
Submitted 07/29/21
Came in, got the job done. Had pleasant conversation.
Claris S.
Submitted 07/19/21
The doctor and the staff were Very professional and at the same time gentle. Everything went well and smooth. On time
Craig S.
Submitted 07/08/21
Dr. Ratcliff is a true professional who gives you the facts. I was looking at an expensive procedure and he said it was unnecessary. Thanks Dr. Ratcliff, you’re the best!!!
Joan B.
Submitted 06/21/21
Excellent podiatrist! I recommended him to my entire family. He’s very gentle and knowledgeable. Takes very good care of my feet. Thank you doctor and great staff as well!
Carole P.
Submitted 06/17/21
Very good informative